How to Order (Practitioners)

Healthcare professionals can apply for an account on our Practitioner Portal. You will then be able to log in to place orders, track progress and securely download reports.

  1. Place order on our Practitioner Portal
    One Lifecode Gx® DNA Test is required for each new order and will provide the data to run all of the reports in the order. Either you or your client can pay and the DNA Test Kit will be posted on receipt of payment.

  2. Client takes a DNA sample
    The DNA test is a simple, non-invasive cheek swab that is easy to do at home. Please read our how to do the test document for more detailed instructions.

  3. Client returns the sample with the signed consent form
    There are no special storage or transport requirements and your client can return on any day.

  4. Wait for the reports to be generated
    You can check order progress anytime on the Practitioner Portal and we will email you when the report is ready.

  5. Additional reports
    For a period of 6 months from when we receive the sample, we can add other reports to your order using the data from your original DNA sample. After 6 months, we will require a new DNA sample.

For more information, read our how to order document. You can also download an about Lifecode Gx® brochure.